Skip to main content
All CollectionsAccount management
I forgot my password, what do I do?
I forgot my password, what do I do?

What steps to take when I forget my password

Sara Batista avatar
Written by Sara Batista
Updated over 7 months ago

If you don't remember your password, you can create a new one. It is the safest and fastest way to get back into your account.

To do this, follow these steps:

  1. Enter the e-mail address associated with your account.

  2. Click the blue arrow.

  3. Click the Forgot your password? button.

You will receive an e-mail with instructions on how to create a new password. We recommend that you also check the junk mail/spam filter.

Did this answer your question?