If you are using the Map Manager while physically at the course, you can utilize your location for adding tee pads and targets properly on the map.
Make sure that the Map Manager site has permission to access your location.
Tap the icon to add a tee or target to the map.
Tap Use my location in the upper right.
You should then see your GPS location shown on the map, and can place the element accordingly.
If your browser has permission to access your location, but you are receiving an error that says access is denied, try the steps listed below.
Before diving into platform-specific troubleshooting steps, ensure the following general settings:
Turn on Location Services:
On iOS or Android, ensure that location services are enabled via the device's settings.
On iOS: Go to
Settings > Privacy & Security > Location Services
and toggle it ON.
Allow Location Access for UDisc:
On mobile browsers, go into settings and find
UDisc.com
. Make sure location access is set to "Allow."
Reset Browser Data:
Clear any saved data for UDisc in the browser settings. This will help to reset permissions and resolve potential conflicts.
For iOS Devices
Open your preferred browser (Safari or another installed browser).
Configure Browser Permissions:
Tap the browser menu (e.g., the "Aa" icon in Safari’s bottom bar).
Scroll to
Location
, then choose an option toAllow Access While Using the App
.
Privacy Settings:
Go to
Settings > Privacy & Security > Location Services
.Scroll down and tap
Safari Websites
. Select one of the following options:Ask Next Time
,While Using the App
, orWhen I Share
.
Screen Time Restrictions:
Navigate to
Settings > Screen Time > Content & Privacy Restrictions > Location Services
.Confirm Location Services are allowed and ensure Safari is not restricted.
Precise Location:
Go to
Settings > Privacy & Security > Location Services > Safari Websites
.Verify that
Precise Location
is enabled.
Clear Website Data:
Navigate to
Settings > Safari > Advanced > Website Data
.Locate and delete cached data for
UDisc.com
.
For Android Devices
Open the browser or app you’re using for UDisc.
Tap the three-dot menu in the upper right corner.
Open
Settings
, then tap onLocation
.Locate
UDisc.com
in the list of sites.Set location permissions to "Allow" to enable GPS functionality for mapping.
Additional Tips for Safari Users
For users troubleshooting UDisc on Safari for iOS, additional steps may help:
After following the above instructions, test whether Safari is permitting location usage by accessing a different website requiring GPS.
If issues persist, restart your browser or device, as this can solve lingering connectivity problems.
Need more help? Check out the UDisc Landing Zone here for tips from fellow Course Ambassadors or reach out to us via chat or at help@udisc.com.