Skip to main content

How can I uninstall the app?

Updated over 10 months ago

If you no longer require Ultimate Upsell or want to switch to a different app, you can easily uninstall it from your Shopify store. This guide will get you through the steps to uninstall the app.

As a valued customer, we understand that an app may not always meet your requirements. That's why we encourage you to contact us for assistance before you uninstall the app, so we can address any concerns and enhance your experience.

Step 1: Access Settings

The first step is to access the Shopify Admin page and navigate to the "Settings" option. You can find this option in the bottom left corner of your Shopify dashboard.


Step 2: Go to "Apps and Sales Channels"

After clicking on the "Settings" option, you will be redirected to the settings page. From there, you will need to click on "Apps and Sales Channels" to access your installed apps.


Step 3: Locate the App

Once you are in the "Apps and Sales Channels" section, you will see a list of all the apps installed on your Shopify store. Locate the Ultimate Upsell & Cross-sell app that you want to uninstall from the list.


Step 4: Click on "Uninstall"

After you have located the Ultimate Upsell app, click on the "Uninstall" button aligned to it to start the uninstallation process.


Step 5: Confirm the Uninstallation

After clicking on the "Uninstall" button, a pop-up will appear asking you to confirm the process. You may also leave optional feedback and a reason for deleting the app. If you are sure that you want to uninstall the app, click on the "Delete" button to complete the process.

Did this answer your question?