Skip to main content
All CollectionsExperiences
Create experience

Create experience

In this article, we will show you how to create an experience and how it appears from a customer point of view

Updated over 2 months ago

Content of the article

  • Complete video walkthrough of how to create an experience

  • A step-by-step guide

  • General advice and tips

Video guide

Step by Step guide

  1. Go to experiences
    ​

  2. Click the green button in the right corner
    ​

  3. Choose the language(s) for your experience and if you want an auto-translation

    1. You can add languages in the Storefront menu - Language settings

  4. Upload at least 1 photo or video that shows your experience

  5. Choose an Experience Title

  6. Select or add a location

  7. Select a maximum of guests per event or choose "No capacity limit"

    1. Select how your guest can book tickets

      1. Individually (Per person)

      2. Couples (2 persons)

      3. Groups (Set a minimum and maximum per group)
        ​​

  8. Select the latest time of booking (Optional)

    1. You can read more about your options here
      ​

  9. Set up your tickets

    1. You can add VAT per ticket and add-ons (Optional)

    2. Describe your ticket (Optional)

    3. Set up add-ons to your tickets if you have any (Optional)
      ​

  10. Describe your experience (Optional)

    1. This is only needed if you use our Storefront

    2. Remember to add what is included in the experience

      ​

  11. Add tags (Optional)

    1. Tags can be used as a filter in your Storefront and for the embedded widget

    2. This can also be used as a landing page for your guests.
      ​

  12. Add practical information for you (Optional)

    1. This information will also be added to the booking confirmation

  13. Set up questions for your guests (eg. allergies, shoe sizes etc.) (Optional)

    1. Choose if this should be mandatory

    2. Choose if the question should be per guest or booking

  14. Click preview if you want to see how your new experience looks

  15. Click Publish when you are ready to receive bookings
    ​

General advice

The experience is where the customer's attention is captured! It is important to create a short yet rich header for your experience with an engaging description.

Remember to test how it looks in the storefront, to ensure that it works as it should.

If you have used the AI generator, we always recommend that you read the text before going live.

When you choose a standard price it means that the experience has only 1 ticket type and the price is the same for everybody. If needed you can add different ticket types to your experience. For example adult tickets or child tickets with different pricing.

It is also possible to make one or more add-ons for each ticket type which is a great way to boost your revenue.

Examples of add-ons:

  • Wine menu

  • Snacks on the tour

  • Apron for the cooking class

  • Pictures during the event

  • Raincoat for the hiking trip

Did this answer your question? If not, please reach out to us in the chat window at the bottom to the right, and we'll be happy to help 🤗

Did this answer your question?