If you've signed up and connected your Spotify, but you don't see your insights or profiles from social and music providers, don't panic. If you are a smaller artist, it can take up to 48 hours for our provider to find and connect your available accounts. un:hurd has moved to a new provider that's more reliable and quicker at pulling your data in.
Try these steps
Check you're logging into the correct profile.
Try connecting again.
Make sure your app is up to date.
If your data hasn't appeared yet, give it a moment. It loads faster now, but can still take a short while on first connect.
Still stuck?
If it still won't show, drop us a message in the in-app chat and we'll sort it.