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No Exchange of Personal Information & Off-Platform Payments Policy

At UNI Learn, protecting our community and maintaining a safe, fair learning environment is a top priority.

Connie K avatar
Written by Connie K
Updated over 2 months ago

To ensure this, we have strict rules regarding personal information exchange and payments.

1. No Sharing of Personal Contact Information

Learners and mentors must not share:

  • Phone numbers

  • Email addresses

  • Social media handles

  • Personal websites or external links

  • Any other method of direct contact outside the UNI Learn platform

All communication must take place through UNI Learn’s messaging and session tools.


2. No Payments Outside the Platform

  • All payments must be processed through UNI Learn’s payment system.

  • Receiving or sending payments outside the platform is strictly prohibited, even for follow-up lessons or additional services.

  • This ensures secure transactions, proper record-keeping, and fair protection for both learners and mentors.


3. Reporting Policy Violations

If you are asked to:

  • Share personal contact details, or

  • Make or accept payment outside the platform,

Please report it immediately to UNI Learn’s Customer Service team.


4. Consequences for Breaking the Rules

Violations of this policy may result in:

  • Account suspension, or

  • Permanent termination from UNI Learn

These rules are in place to protect both learners and mentors, prevent scams, and ensure everyone enjoys a safe and trustworthy learning space.


💡 Tip: Keeping all communications and transactions within UNI Learn helps us resolve issues quickly and ensures your learning experience is protected.

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