These guidelines ensure a positive experience for both you and your learners.
1. Keep It Professional
Communicate clearly, respectfully, and on time.
Be prepared for sessions and respect agreed start and end times.
Maintain professional boundaries at all times.
2. Respect Learner Privacy
Do not request or share personal contact information (phone numbers, email, social media handles, etc.).
All communication must take place on the UNI Learn platform.
Follow all applicable privacy and data protection laws.
3. No Off-Platform Payments
All transactions must be processed through UNI Learn.
Off-platform payments are strictly prohibited.
If a learner requests this, report it to UNI Learn immediately.
4. Support Learner-Centered Mentorship
Encourage learners to set their own goals and take ownership of their learning.
Provide guidance, feedback, and resources to help them progress.
Avoid relying solely on one-size-fits-all lesson materials unless requested by the learner.
5. Cultural Respect & Inclusivity
Be mindful of cultural differences, learning styles, and diverse backgrounds.
Create an inclusive, supportive environment for all learners.
6. Reporting Issues
If you encounter inappropriate behavior, harassment, or attempts to bypass platform rules, report it to UNI Learn immediately.
Failure to follow this Code of Conduct may result in account suspension or permanent removal from the platform.
💡 Tip: Mentors who consistently follow these guidelines build stronger relationships with learners and attract more repeat bookings.