1. On-Platform Payments Only
All payments for mentorship sessions and Learning Projects must be processed through UNI Learn.
Off-platform payments are strictly prohibited for your safety and to ensure proper record-keeping.
If a learner requests to pay you directly, report it immediately to UNI Learn Support.
Violations may result in account suspension or permanent removal.
2. Learner Platform Subscriptions
Subscription Plans – Learners can choose between free, Plus, or Pro plans.
Monthly Renewal – Subscriptions renew automatically to ensure uninterrupted learning.
Mid-Month Starts – Subscription costs are adjusted for the number of full weeks remaining in the month.
Lesson Allowance –
1 lesson/week = 4 lessons per month
2 lessons/week = 8 lessons per month
Extra Lessons – Learners may purchase additional lessons anytime within their subscription period.
Cancellation – Learners can cancel anytime via their dashboard. Refunds for unused lessons are issued as UNI credits.
3. Mentor Subscriptions (Optional)
Mentors can use UNI Learn for free.
Optional paid mentor subscription plans offer extra features, such as advanced project customization, enhanced profile exposure, or additional tools for learner engagement.
4. Refund Rules
Learning Projects – Once purchased, projects cannot be cancelled or refunded. Learners should review all details before buying.
Mentorship Sessions – Refunds are issued only if the session is cancelled according to policy or due to mentor no-show.
Subscriptions – Refunds for unbooked lessons in an active subscription are provided as UNI credits.
5. Payment Confirmation Process
Learners confirm each lesson after completion.
If they do not confirm:
A reminder email is sent after 24 hours.
The lesson is auto-confirmed after 72 hours.
Payments are released to mentors after confirmation or auto-confirmation.
💡 Tip: Keeping all payments and communication on-platform protects you from disputes and ensures timely payouts.