Unibuddy Help Center

I am a University Admin

Resources, best practices, and FAQs for university and college administrators

Getting Started with Unibuddy

A step-by-step guide to onboarding and implementation

Unibuddy 101: A Guide for New University AdminsIf you are a university admin using Unibuddy for the first time, or in need of a refresher, this guide is for you!

Implementing ChatYour step by step guide to implementing your Chat platform_{11 articles}

Implementing CommunityYour step by step guide to setting up and launching your Community_{5 articles}

Implementing AssistantYour step by step guide to implementing and launching your AI Assistant_{1 article}

Find out more about new features, and how to get the most out of them

Introducing the new Unibuddy Ambassador appThe New Unibuddy Ambassador App: A Better Experience for Your Ambassadors

Unibuddy App Lead Generation NetworkHarnessing the scope of the Unibuddy network for powerful lead generation, in our student-facing app

Unibuddy-Gecko Integration

How can I automate Community invites through the Unibuddy & Gecko integration?

The Unibuddy app - for prospective studentsMore information about the Unibuddy student-facing app, including where to download

How-to Guides and FAQs

Everything you need to see success with Unibuddy

Customising your Chat platformTailor your Chat platform to make the most impact with your prospective students_{1 article}

Ambassador Management_{7 articles}

TroubleshootingSomething not working as expected? Find solutions here_{1 article}

Managing your CommunityYour one stop shop for FAQs, tips and tricks_{5 articles}

Unibuddy Content: Blogs and video Guides and FAQs for managing your blog and video Content _{1 article}

Student insights and dataMore on the wealth of insight at your fingertips_{3 articles}

Safety, privacy and complianceYour questions answered on the data we collect, and how it is used_{3 articles}

Resources and learnings from across our partner institutions

Unibuddy to Support Your Student LifecycleKey guides and resources to integrate Unibuddy into each step of the student lifecycle_{2 articles}

Ambassador StrategyBest practices from Unibuddy's goldmine of ambassador management learnings_{5 articles}

Ambassador-generated ContentBoosting sign ups through relatable, authentic ambassador content _{1 article}

Community: Promotion and EngagementEnsuring student uptake and sustained engagement in your Unibuddy Community _{3 articles}

Student Data and Insights_{4 articles}

Partnerships and Integrations

Integrating Unibuddy with your tech stack: CRM, Discover portals, and other tools

Unibuddy CRM Integrations OverviewThis guide provides an overview of Unibuddy's CRM integration, how it works and what you can do with your CRM x Unibuddy data.

SlateEverything you need to know to integrate Slate with Unibuddy_{4 articles}

Power AutomateEverything you need to know to integrate your CRM via Power Automate_{5 articles}

ZapierEverything you need to know to integrate your CRM via Zapier_{5 articles}

AzorusEverything you need to know to integrate Azorus with Unibuddy_{1 article}

Make / IntegromatEverything you need to integrate Unibuddy with Make or Integromat_{2 articles}

API Integration_{2 articles}

Discover Partnerships_{5 articles}