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Why isn’t Rain Sensor working while I’m riding?

Rain Sensor won’t activate unless the app can check weather conditions and stay connected to your helmet during your ride.

Quick checklist

• You’re using a compatible helmet

• Location permissions are enabled

• Bluetooth is on

• The app remains connected while riding

• Your helmet has sufficient battery

If it’s still not working:

Ask Leo, our AI bot, on our website and share:

• Your helmet model

• Your city/country

• A short description of what you’re seeing

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