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What can I do if my return period has expired?

Our return policy allows returns within 30 days of delivery. If more than 30 days have passed, we typically can’t accept a return.

Why is the return period limited to 30 days?

This timeframe ensures consistent service and product quality for all our customers.

Exceptions: When We Might Be Able to Help

We understand that certain situations can prevent a return from being completed on time. In particular:

  • Issues with our return portal

  • Personal circumstances

While we can’t guarantee approval, we’re here to help and always aim to be fair.


Contact Us

Please email us at support@unit1gear.com with:

  • Your order number

  • A brief explanation of the situation

  • Any supporting details or documents

We’ll get back to you as soon as possible.

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