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How can I return a gift I received from UNIT 1?

To return a gift, follow these steps:

  1. Submit a return request:

    • Go to returns.unit1gear.com.

    • Enter the order number and the email address used for the purchase (found on the packing slip).

    • Review our Return Policy to ensure the gift is eligible for return.

  2. Return inspection:

    • Once we receive the item in new condition with its original, intact packaging, we’ll inspect it.

    • The inspection process can take up to 5 business days after receiving the item.

  3. Refund details:

    • We’ll refund the amount paid, including taxes. However, expedited shipping costs are non-refundable.

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