If a specific component of your product is missing, damaged, lost, or worn out, you may not need to replace the entire product.
We can usually help arrange individual replacement parts. Depending on the situation and whether the request is covered by warranty, the part and shipping may have an additional cost.
Which parts can be replaced?
Replacement parts are usually smaller components that can be detached from the main product and replaced individually.
Availability varies by product and by component. You can review the parts we’re generally able to replace in:
If the part is missing or damaged under warranty
If your product arrived with a missing component, or the part was damaged or lost due to an issue covered during the warranty period, you can submit a warranty claim directly.
You can review our Warranty Policy below to confirm whether your product may still be covered:
Warranty Policy
Once ready, submit your request through our Warranty Claim Form.
Please include as much information as possible so we can review your claim quickly.
If the request is not covered by warranty
If you need an extra part, want to replace a worn component, or your request is not covered by warranty, please contact us through the form below.
We’ll review availability and help you arrange the appropriate replacement as soon as possible.
To help us identify the correct part and avoid delays, please include:
Your product model
The specific component you need
If possible, a clear photo of the part or the area where it belongs
A brief explanation of what happened
Your current shipping address
Your original order number, if available
Providing these details from the beginning helps us confirm the correct component and assist you as quickly as possible.