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System Requirements

Written by Heather
Updated over a week ago

Requirements to use Unleashed

As a cloud-based software, Unleashed is accessible on the Internet and doesn’t require installation.

Before you use Unleashed, you need to ensure all the devices you’ll be accessing Unleashed on meet the system requirements below. This ensures you receive full functionality, if your systems don’t meet these requirements, we cannot assure full functionality or visibility.

Supported browsers

We support the following internet browsers (versions within the last 12 months), to ensure you have the optimal Unleashed usability and experience:

  • Google Chrome

  • Edge

If you experience any browser script errors or slowness we recommend clearing your current browser's cache and cookies or try an alternative browser.

You can still access Unleashed using Safari, Firefox or older versions of Chrome and Edge but it is not optimized. This means that we cannot assure that you’ll have a perfect presentation of Unleashed.

Unleashed does not support Windows XP, Internet Explorer and all other browsers not mentioned above.

Points to note

  • Ensure JavaScript is activated (this is usually activated by default).

  • Let your browser accept cookies.

  • Change proxy settings if your workplace blocks Unleashed.

Screen settings

To make sure that Unleashed displays properly on your screens, set your screen resolution to a minimum of 1280 x 720. This ensures that you’ll see readable text and buttons.


Resolve browser-related issues

Browser-related issues can occasionally prevent users from successfully accessing certain features within Unleashed, such as shipments, Sales Orders (SO), or Purchase Orders (PO). These issues are often caused by outdated browser settings or cached data, but they can usually be resolved with a few simple troubleshooting steps, see Troubleshoot login issues and errors.

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