The Shopify integration, within the eCommerce Hub, provides a complete solution for managing your online store alongside your account's inventory. This powerful integration connects your Shopify store directly with your Unleashed account, streamlining both online store management and stock control from a single platform.
What is Shopify?
Shopify is a comprehensive e-commerce platform that enables you to create and manage an online store. With Shopify, you can organize products, customize your storefront, process credit card payments, and track sales orders. When integrated with Unleashed through the eCommerce Hub, this combination becomes a powerful tool for complete business management.
The Shopify integration
To find and set up your Shopify integration:
From the main menu, select eCommerce Hub.
Select the Shopify tile.
📌 Note: The eCommerce Hub's Shopify integration must be included as an add-on to your account's subscription.
Key benefits of the Shopify integration
The Shopify integration offers several advantages for managing your online business:
Automated Stock Updates: Stock availability automatically syncs from your account to your Shopify store at configurable time intervals, ensuring customers always see accurate stock levels.
Accurate Margin Calculations: View precise profit margins across all sales channels, based on landed costs calculated directly in your account.
Seamless Accounting Integration: Stock movements are automatically sent to your accounting provider for all sales, keeping your cost of goods sold and stock on hand figures current.
Centralized Reporting: Use your account's reports to view consolidated sales figures across different sales channels in one location.
Important considerations before integrating
Before connecting your Shopify store, please note these key points:
Third-Party App Compatibility: Third-party apps or add-ons in your Shopify store may conflict with the eCommerce Hub's integration. We strongly recommend testing the integration thoroughly with a Sandbox environment before implementing it in your live system.
Product Data Management: When Product Synchronization is enabled, either Unleashed or Shopify must serve as the "Master" system for product data. Product updates, excluding stock availability, will only sync from the designated Master system.
Inventory Tracking Requirement: Products are only imported from Shopify when the "tracking inventory" option is enabled at the Shopify product level.
Multiple Store Limitations: When more than one Shopify store is integrated, you cannot set Shopify as the Master for any integrated Shopify store.
Managing Product Variants
Shopify supports product variants, whereby different iterations of the same product, separated by attributes such as size, colour, or style, share the same product name and handle in Shopify. To successfully sync these variants with your account's products, each variant requires a unique SKU that will match your stock's Product Code.
Example of variant SKUs:
SKU | T-shirt Size | T-shirt Colour |
1001 | 12 | Black |
1002 | 14 | Black |
1003 | 12 | Blue |
1004 | 14 | Blue |
Variant synchronization behaviours:
When Unleashed is Master: Products can have variants, and existing Shopify variants can be mapped to corresponding product codes
When Shopify is Master: Each Shopify variant creates a separate product with a unique product code in Unleashed
Managing multi-currency sales with Shopify
The Shopify integration supports multi-currency operations with the configuration's Order Import setting "Create an order and a customer based on each Shopify order."
Multi-currency requirements:
All currencies used in Shopify must also be configured in Unleashed under Currency Rates
Currency conversions are not managed by the Unleashed integration to ensure accounting integration compatibility
Manage multi-currency product prices within Shopify rather than using Unleashed's Sell Price Tiers for optimal results
If your Shopify store uses a different currency than your Unleashed base currency, you must add this currency to your Unleashed system settings under Currency Rates before installation
🤓 Tip: For businesses selling in multiple currencies, we recommend creating separate Shopify stores for each currency (e.g., one store for EUR, another for USD).