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Check that WooCommerce is successfully integrated

Heather Worthington avatar
Written by Heather Worthington
Updated over a week ago

After integrating with WooCommerce using Unleashed's eCommerce Hub, you can check the following areas to confirm if the integration's active and successfully syncing.

eCommerce Hub status label

If the Woocommerce integration's active, a green "Active" label will be shown on the Woocommerce tile in the eCommerce Hub page. If the integration's not active, the status on the tile will show a grey "Inactive" label.
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Connection Log

If a Woocommerce Store's details have been entered and installed but the status shows as "Inactive", click into the Woocommerce tile from the eCommerce Hun and select the Connection Log tab. If the Connection Log does not populate any data we recommend uninstalling the Woocommerce integration and re-installing to re-instate the integration.

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Installation error

When initially installing the Woocommerce integration, if the error "Failed to create configuration" shows in a red banner on your Woocommerce page the integration has not been successfully integrated. We recommend reviewing the Store URL details that have been entered and try installing again.

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