You can keep track of all the B2B Orders created by your customer and verify their status from the Order History page, within your B2B store's settings.
Review your B2B store's Order History
Once a customer places an order in the B2B store, the order's initial status in the B2B changes to Processing. When the Sales Order is successfully imported and subsequently progressed in Unleashed, the order's status in the B2B Store will update accordingly. You can review the B2B order status within the B2B's Order History page.
To view the B2B's Order History page:
Login as an admin to the B2B store.
Navigate to Settings and from the main menu select Orders then Order History.
All Sales Orders that have been created via your B2B store will populate in the Your Orders page.
The Your Orders page can be filtered by Order Status:
All
Coming Soon
Complete
Rejected
Pending Approval
Confirmed
You can also click on each order's Show drop down in the Details column to review the individual order's details, including:
Ordered products and quantities
Delivery Address
Order Totals
Order Comments
If Stripe is enabled within your B2B Store and the customer has paid for their order upon placing the Stripe icon will be displayed next to the order's Total. Any changes made to the products, prices or quantities of a B2B Sales Order in Unleashed will also update the Order's History in the B2B Store.
B2B Order Status
A Sales Order's status in the B2B Store is automatically updated as and when the Sales Order's status in Unleashed changes. The sync can take up to 15 minutes but will follow the Order Status Mappings set in your B2B Store's Email Settings. For more details, see B2B Store: Email Settings.
Frequently asked questions
Can B2B Customers see amendments to their Orders?
Can B2B Customers see amendments to their Orders?
Any changes made to a B2B Order in Unleashed will sync back to the Customer's B2B Store's Order History view. B2B customers will therefore be able to view any amendments made to their orders after they have been processed.