1. Overview
Every workspace has exactly one Owner — the party ultimately accountable for the account. The Owner holds every Admin capability plus two exclusive rights: deleting the workspace and transferring ownership. Because an Admin cannot remove or demote the Owner, a deliberate transfer is the only mechanism by which the role moves to another member.
2. When to Transfer
Ownership should be transferred when the current Owner leaves the organization, changes responsibilities, or when accountability for the account should move to a different party. The transfer must be completed before the current Owner's account is removed; otherwise the workspace is left without an Owner.
3. Transferring Ownership
As the current Owner, go to Settings → Members.
Locate the intended new Owner. This person must already be a member of the workspace.
Open their options and select Transfer ownership.
Confirm. The transfer takes effect immediately.
Following the transfer, the recipient becomes Owner and the previous Owner becomes an Admin, retaining full administrative access except the two Owner-exclusive rights described in Section 1.
4. Effect on Billing
Billing is attached to the workspace, not to an individual person. A transfer of ownership does not interrupt the subscription or move payment details to a personal account. The new Owner, and any Admin, can manage billing exactly as before the transfer.
5. Frequently Asked Questions
Question | Answer |
Who can transfer ownership? | Only the current Owner. |
Can ownership be transferred to someone outside the workspace? | No. The recipient must first be invited as a member, then the transfer can proceed. |
Can a workspace have two Owners? | No. There is always exactly one Owner. Multiple people can share workspace management responsibility as Admins, which carry every capability except deletion and transfer. |
The Owner is about to lose access — what is the correct sequence? | Transfer ownership to a colleague first, then remove the departing account. If access has already been lost, contact support. |