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How can I troubleshoot login issues on the Unscripted Photographers website?

Farron Metz avatar
Written by Farron Metz
Updated over 3 weeks ago

How to Troubleshoot Login Issues on the Unscripted Photographers Website

If you're encountering difficulties logging into the Unscripted Photographers website, follow these troubleshooting steps to resolve common issues:

1. Verify Your Login Credentials

  • Double-check your email address: Ensure there are no typos in the email address you entered. Even minor spelling errors can prevent you from logging in.

  • Identify your account creation method: If you initially signed up using Apple ID or Facebook Connect, make sure to use that same method to log in on the website.

  • Use the correct email for cross-platform login: Confirm that the email address you're using on the website matches the one associated with your account used for the app.

  • Leverage the Magic Link: For a quick and password-free login option, consider using the magic link feature provided by the platform.

2. Address Browser-Related Issues

Sometimes, your browser may be the source of the problem. To resolve this, try:

  • Switching to a different browser: Compatibility issues may arise if you're using an outdated or unsupported browser. Switch to an alternative browser to check if the problem persists.

  • Clearing your browser cache: Cached data can occasionally interfere with website functionality. Clear your browser cache and attempt to log in again.

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