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How To Update Your Unscripted Login Email

Update Your Login Email in the Unscripted App

Written by Farron Metz
Updated this week


If You Signed Up Using Email and Password

You can update your login email directly in the mobile app:

  1. Open the app and go to My Biz (your home screen)

  2. Tap the settings icon in the top right corner

  3. Select Account Information

  4. Tap on the email text box to make your changes

  5. You'll be prompted to save—tap Save to confirm


Tips for a Smooth Update

  • Double-check spelling: Make sure your current email is correct before updating. Small typos (like missing characters) can prevent the update from going through.

  • Having login issues? Contact our support team with details like error messages or the email addresses you tried—this helps us resolve issues faster.


If You Signed Up with Facebook or Apple ID

You can't update your login email directly in the app. Here's what to do:

  1. Contact our support team and let us know the email you want to use for login—we'll update it manually for you.

  2. Make sure your business email is added under Business Details:

    • Go to My Biz (home screen)

    • Tap the profile icon next to your name

    • Select Profile Settings > Business Details

    • Add or update your business email

This ensures we can update your login email efficiently.


By following these steps, you can keep your login email up to date and avoid interruptions in accessing your account.

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