Repairs are rarely needed, but sometimes things happen. ✂️
We can cover the mending of your jeans or make you a new pair within 6 months after your pair is delivered, depending on the severity of an issue. For repairs, we encourage you to take your jeans to your local tailor and we will reimburse the cost of repair up to $90 USD.
So, if your jeans don’t hold up so well, please email us at <care@unspun.io> or chat with us here as soon as possible.
We’ll send you a follow-up email or chat to better understand the problem. We’ll also ask for photos of the damage to your jeans and a copy of your repair receipt, if applicable.
Some fine print:
We cover repairs for run-of-the-mill issues. What we mean is this:
We’ll cover repairs for any damage that occurs while wearing your jeans normally. For instance, ripped fabric, a torn pocket, or a broken zipper all qualify.
We won’t cover the repair for any damage that occurs to your jeans otherwise. For instance, any modification you’ve made to your jeans doesn’t qualify.