We have added the ability for an admin to customize the frequency of sending out reminder emails to their employees for accommodation requests submitted (from 1 to any number of days). We have also added the option to send out these reminder emails to employees as and when required.
Currently the certification form upload reminder emails, are always sent out every 7 days for registered users, from the date of request submission. Similarly, the status update reminder email currently goes out to registered users when today's date is 14 days before or 7 days after the request approval end date.
For both these reminder emails, we can now set the frequency (in turns of number of days). A new field has been added to the company configuration setting, to set the number of days (instead of 7) that the admin of a company wants to set.
This will be a text field that allows numerical value only. This value will be the number of days value set for the frequency of these emails. Value of 0 is not allowed (as we cannot completely turn off reminder emails)
This field will be an optional field. If there is no value entered here, the currently set value of 7 days will be retained as the set frequency
How to send Ad-hoc reminder emails:
If the user is registered, has a pending Accommodation and has not uploaded their Medical Certification document uploaded, button shown will have "Send document upload reminder email" label. The Admin can send this reminder email to their employee at any time.
Clicking this button, will trigger a reminder email to get sent out to the Employee as seen below:
Once such a reminder email is sent out by an admin, the record of this gets added to the history tab as well. This way, any admin processing this request will know which admin on their team, sent out an additional reminder email to the employee and when.
NOTE: All the above details are optional. If the Employer chooses not to have any customized changes made to their current reminder emails, the existing 7-day frequency cycle will remain unchanged.