The chart below outlines the different capabilities between the roles in ADA Assist.
Roles can be updated manually by editing the user card from the "Users" tab.
Capability | Super Admin | Admin |
View high level Dashboard | Yes | Yes |
Access to Chat Feature - Intercom (Blue Chat Dot) | Yes | Yes |
View and evaluate ADA Accommodation requests from Pending Decisions | Yes | Yes |
Submit ADA Accommodation request for themselves or another employee | Yes | Yes - within restriction limitations (Cannot submit for a Super Admin or other admins) |
Edit user information (Only First Name, Last Name, Role and Work Location) from Users | Yes | Yes - within restriction limitations (Cannot submit for a Super Admin or other admins) |
Reactivate, deactivate or purge users from Users tab | Yes | Yes - Employee Users within restrictions limitations |
Download all available reports | Yes | Yes |
Upload Employee Roster | Yes (Only if File Feed is not turned on) | No |
Can access to the forms tab in the left hand side menu | Yes | No |
Send registration emails to newly added users (from Roster or Manual Adds) from Upload Employee Census | Yes | Yes - Employee Users within restrictions limitations |
Can Add users of all roles | Yes | No - can only add other workforce users. Cannot add a new admin or SuperAdmin user |
Change User Roles from Users tab | Yes | Partial – All but Super Admin and other Admins |
Has the option to have restricted access by location and region | No (all SuperAdmins can see all locations and all departments within a company) | Yes |
Has the option to receive location specific Employer Update Emails | Yes | Yes |
Can only see requests from EEs (under pending decisions, within location and department restriction, if applicable for admin) | No - Can see requests from all Employees, other admins and SuperAdmins of the Company | Yes - Only Employee Users within restriction limitations |
Can see and work on the tasks/messages/docs/ activities etc. of their EEs (within location and department restriction, if applicable for admin) | No - Can see/work on requests from all Employees of the company | Yes |
Has access to all settings and can change/update these values in the configuration setting | Yes | No |
After a file feed integration setting toggle by a sysadmin, user has access to reassign permission restriction to other admin users | Yes | No
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