ADA Assist Account Set-up
Multi-Factor Authentication is required when an Admin creates an account and once daily when an Admin logs in to the ADA Assist Solution.
Step 1: Click on "Create an Account" when it is your first visit.
Step 2: Enter in the required details and click "Submit"
If you are the first Super Admin for your solution, your Employee ID and Email Address <or> your last 4 digits of Social Security Number and Date of Birth must match what was provided in the set-up survey.
For all other admins, your Employee ID and Email Address <or> your last 4 digits of Social Security Number and Date of Birth must match what was added to your User Card via manual entry, Roster File, or File feed.
Step 3: Check your email for the 6-digit verification code. The verification code will come from notifications@unumadaassist.com. If you do not receive the verification code in your inbox, please check your junk/spam folder.
Step 4: Copy/paste the OTP code in the box provided.
Step 5: Click "Verify OTP".
Congratulations, you have created your account! Now, you're ready to log in.
ADA Assist Account Log in
Step 1: Enter your email and password.
Step 2: Click "Log in".
Step 3: Check your email for the 6-digit verification code. The verification code will come from notifications@unumadaassist.com. If you do not receive the verification code in your inbox, please check your junk/spam folder.
**You must use the most recent OTP verification code if you have requested multiple. **
Step 4: Copy/paste the OTP code in the box provided.
Step 5: Click "Verify OTP".