When you first log into the ADA Assist, you will immediately see the Dashboard, which will visualize they key statuses of Accommodation Requests once your employees have started to submit requests. The chart below shows an “at-a-glance” highlight of the key areas included in the Admin portal that you can access using the left side navigation.
Dashboard | The Dashboard is designed to help you quickly see where you may need to take action.
Review high level summaries of requests by Status or by Type, and take action on Pending Decisions and Tasks sorted by Documents, Messages and Activities. |
Records | Search by employee name to review the details for each employee and their requests. |
Pending Decisions | The Pending Decisions tab includes any employee requests that require attention. By clicking on “Review” on a record, you can easily take action on the request:
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Tasks | The Task tab represents actions for review by the employer for the Accommodation review. Employers can review tasks by Documents, Messages or Activities. Documents: Review Documents submitted by the employee for their Accommodation Request Message: Review Messages to and from employees regarding their Request Activities: Review follow up actions set by the employer. |
Manage Employees | Available for Super Admins to upload the new Roster Files and send Registration Emails. User Cards can be viewed under this dropdown menu as well. |
Decision Guide | System Admins will have the ability to review the Decision Guide organized by General Topics with variations by States. |
Forms | System Admins will have the ability to Upload Custom Forms for their Employees to use when requesting an accommodation. There is a separate tab for Unum ADA Assist Forms that are provided for employers to use in the absence of customized forms. |
Submit for Employee | System Admins will have the option to submit/update ADA Accommodations on behalf of another employee. |
Reports | Download available reports regarding employees (batched nightly). |
