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How to read or send a message on an existing ADA accommodation request

You can send a message to your HR ADA team from your ADA Accommodation request

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Written by Ariel Bettes

Reading and Sending a message to/from your HR team regarding an existing ADA request is easy within the ADA Assist solution. Follow the steps to read or send a message to your team for review:

Step 1: From your home screen, select Review/Update for your existing record:

Step 2: Navigate to the "Select Action" dropdown menu on the Review/Update screen:

Step 3: Select "Message" from the dropdown menu:

Step 4: Enter New Message for your Employer and select "Send Message" when your message is complete. Or read the message in the chat history from your employer HR team.

Note: Previous messages sent to your Employer will be viewed in the "Chat History" Box above the New Message section.

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