What can I do in the Patient Portal?
With the Updox Patient Portal, you can:
Send and receive messages with your practice's staff.
Fill out forms and send them to your practice.
Set up family member accounts so family members can view your health information.
Which features depend on my practice?
Some features are only available if your practice has turned them on. These may include:
Viewing your past and upcoming appointments
Scheduling an appointment
Requesting a prescription refill
Viewing, downloading, or emailing your clinical summaries
Requesting your most recent health record
If you don't see one of these features, contact your practice.
How do I get a Patient Portal account?
Your practice creates your account for you. You'll get a registration email with:
Your username
A temporary password
A login link
How do I log in for the first time?
Open your registration email and click the login link.
Enter your username and temporary password.
Create a new password.
Verify your account with your date of birth.
After you log in, your Home tab opens.
How do I log in after the first time?
Use the same login link from your registration email, then enter your username and the new password you created.
Tip: Bookmark the login page so it's easy to find next time.
I didn't get a registration email, or I can't log in. What should I do?
Contact your practice. Your practice manages your Patient Portal account and can resend your login information.