What is the Advanced Fax Routing Audit Trail?
The Audit Trail shows the history of changes made to your Advanced Fax Routing rules. You can see:
Who made the change
When the change was made
What changed. An arrow (→) shows the old value and the new value
Note: This Audit Trail is only for fax routing rules. To see the history of a single fax or Inbox item, use the View Audit Trail button on that item.
How do I open the Audit Trail?
In the left-hand menu, click Inbox.
Click Admin in the top right, then click Advanced Fax Routing.
Click the Audit button in the top right corner of the Routing tab.
You can also get to the Routing tab from Fax > Routing.
What does each Audit Trail entry show?
Column | What it shows |
Name and date | Who made the change, and the date and time |
Action | Created for a new rule, or Updated for a changed rule |
From | The fax number the rule applies to faxes from, or Any |
To | The fax number the rule applies to faxes to, or Any |
Tag | The tag the rule adds to the fax |
Destination | Where the fax is routed, such as a queue, user, or workspace |
Notes | Any notes on the rule |
How do I read a change?
An arrow (→) shows what changed, from the old value to the new value.
Example: "Destination: New Fax Queue → Color Queue" means the rule used to send faxes to New Fax Queue and now sends them to Color Queue.