Skip to main content
All CollectionsFAQs
Who is Citizens Pay?
Who is Citizens Pay?
Updated over a year ago

Citizens Pay is our official financing partner. Citizens Pay will evaluate your eligibility for a line of credit, issue your line of credit account, and manage the ongoing servicing of your payment plan. They will also send you emails and text messages about your account from time to time.

You will receive a statement each month, and Citizens Pay recommends setting up automatic payments to ensure that your bill is paid on time. There are no application fees, annual fees, or early payoff fees. Late fees may be applied to your line of credit account (see your Citizens Pay Line of Credit Agreement), and late payments may be reported to the credit bureaus.

If you already have a Citizens Pay Line of Credit for Upgraded, you can log in to your account at http://pay.citizensbank.com.

Did this answer your question?