In any form of negotiation, people will hope to achieve two things: to get what they want, and to walk away with the relationship intact. The good news is, you can get both outcomes. All you have to do is leverage influence and emotion — the same strategies used by FBI negotiators.
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​https://medium.com/swlh/active-listening-lessons-from-fbi-negotiators-that-will-get-you-what-you-want-dc552df7b2bf
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By Thomas Oppong for Medium
​https://twitter.com/Alltopstartups
​https://www.linkedin.com/in/thomasoppong/