In virtual communication we don’t get the nonverbal cues we normally get from in-person conversations. And people are often muted, or appear on multiperson screens that make it difficult for us to actively listen. Yet no audience is in greater need of being listened to than a virtual audience. They crave the human experience that typifies face-to-face situations, and they deeply want to know that you are listening, and that you care about what they are thinking and feeling, and are ready to respond.
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​https://www.fastcompany.com/90538853/how-to-do-a-better-job-of-listening-when-youre-remote
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By Judith Humphrey for Fast Company
​https://judithhumphrey.com/
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