Trust is vital, not just in business, but in everyday life. Our relationships, personal and professional, are built on trust and it is the key to communication and connection. But, let’s face it, nobody’s perfect. Despite our best efforts, there will be instances where we violate the trust of the people close to us. Dr. Kim Elsbach, Professor of Management at UC Davis, studies perception and has incredible insight on how trust can be rebuilt after it’s lost, salvaging the relationship.
By Kwame Christian for Forbes
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