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How to Build Rapport With Customers Online
How to Build Rapport With Customers Online

By Mike Schultz (2020)

Neil Wainwright avatar
Written by Neil Wainwright
Updated over 2 years ago

Sellers had plenty of opportunities to connect and build relationships with prospects pre-Covid. Lunches. Dinners. Happy hours. Conferences. Sporting events. Site visits. But now that the wining and dining is on hold, sellers are struggling to build those relationships online. And it’s not just difficult. It’s very difficult. Indeed, building relationships and rapport without in-person, physical interaction is different. Rapport-building, as it’s a key component of relationships, is a 5 out of 5 different. Here’s how and what you can do about it.

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