Cancellations & Refunds | Upleap Help Center

Once the 3-day free trial ends, the subscription will automatically convert to an active, paid subscription.

To cancel an active subscription, clients must contact our Support Team, which is available 24/7, through one of the following options:

Clients should include their account information (e.g., registered email) when requesting a cancellation to ensure the process is completed promptly.

Cancellation Requests: Cancellation requests for Active Subscriptions must be initiated before the next billing cycle to avoid additional charges.
Support-Managed Cancellations: The client cannot cancel a Free Trial or an Active Subscription directly through the dashboard. Instead, contacting the support team is required.
Confirmation: After the support team processes the cancellation request, the client will receive a confirmation email. The subscription will remain active until the end of the current billing cycle unless otherwise specified by the client.

Refunds, if applicable, are subject to the terms outlined in Upleap's Refund Policy, which can be found on our website.

Our Support Team is available 24/7 to ensure all cancellation requests are handled quickly and efficiently. Clients can contact us via: