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Q. My device keeps falling off my back – what should I do?
Q. My device keeps falling off my back – what should I do?
Penny Westbury avatar
Written by Penny Westbury
Updated over a week ago

A: Start by cleaning your adhesive with the supplied alcohol pad. We also recommend cleaning your back to remove any dirt and natural oils.

After cleaning, make sure your back and adhesive are dry before attaching the device to your skin.

Please note: To keep the adhesive clean, we recommend storing your GO 2 in the travel case with the adhesive side facing down after every session.

If you find that the device still isn't sticking well to your back, try moving it over (no more than an inch) so that it’s not sitting directly on your spine.

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