Overview
Lister has helpful features during the listing process to ensure that the calculation of shipping costs is accurate.
Table of Contents
Important Fields within Lister
Lister passes information from these fields to calculate the shipping cost of an item.
Item Weight - Enter the actual item weight or automatically pull it in using your scale and Lister Connect
Length, Width & Height - Enter the item’s shipping length, width, and height. This will be used if creating a custom box size)
Box Padding - Select the amount of padding the item will need to arrive safely at its destination
Shipping Method: Select the shipping carrier this item is likely to ship with for the most accurate shipping rates
Shipping Box - Click “Calculate” to have Lister choose a box or manually select the shipping box
Shipping Weight - Enter the actual item weight plus any weight of void fill, packing material, and box weight, if applicable—typically this won't exceed one additional pound.
Lister will pass this information to the marketplace channels, which provide the accurate calculation of shipping costs.
Option 1: Shipping Box and Shipping Weight
If a Shipping Box is selected, this plus Shipping Weight and any selected Box Padding in the Product Details will be used to determine the calculated shipping cost.
Option 2: Dimensions and Shipping Weight
If the Shipping Box is not set, the Product Length, Width, and Height plus Shipping Weight and any selected Box Padding in the Product Details will be used to determine the calculated shipping cost.
If neither of the above methods is used, Lister will lack sufficient information for the marketplace to determine the shipping cost, which may result in under or overcharging shipping on the marketplace, or the listing will fail and go to the Attention Required tab of the Listing Manager.
Factors Affecting Shipping Cost
While Box Padding and Shipping Box fields aren’t required, they have a big impact when it comes to shipping your items.
Developing a robust shipping workflow can be a huge undertaking, especially while balancing day-to-day operations.
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Item Dimensions and Weight
The most accurate shipping cost calculation will come from the item dimensions and shipping weight. This means you should enter the dimensions of the item as shipped instead of the literal dimensions.
For example, the dimensions of a quilt may measure 50” x 60” x 1”; however, when folded, it may measure 15” x 15” x 6”. The folded measurement is closer to the shipping measurement and will result in a more precise shipping cost calculation.
Box Padding
Box padding is the additional space in a shipping box for any packing material. Overestimating padding can result in larger box sizes, which will increase the shipping cost charged to ship it out.
Box Size
When a box size is selected, Lister will use the dimensions of the box as defined in the Shipping Boxes settings to determine the shipping cost.
For oddly shaped items, a better box can be manually selected if needed. Alternatively, if a box is not selected, shipping costs will be estimated using the item’s dimensions, shipping weight, and box padding.
Related Guides
Have questions? Reach out to us at support@uprightlabs.com or via chat anytime between 9am-6pm ET, Monday to Friday