Bluebox works a little differently than most products that pass through your facility. There is no need to photograph or describe items, but the three core steps of the processing flow should remain constant:
Inspect and Sort
Quality Control
Pack
Step 1: Inspect and Sort
Inspect
Inspecting is the most important role in the Bluebox production process as it improves the customer experience and helps generate more demand and sales
Ensure all accepted clothing is free of damage or signs of excessive wear
Assign an associate with an eye for quality or management to lead the inspection process
Things to look for: Stains, rips, tears, loose threads, broken elastic, holes, scratched or otherwise damaged or discolored leather, missing soles, and any other damage of a low quality garment
Sort
Remove all unfit items from the production process
Sort items into labeled totes according to size and gender
Errors in Sorting result in complaints and lost sales revenue
Step 2: Quality Control
A final quality control step is imperative to maintaining the quality standards of the Bluebox brand
To streamline the process, the quality checker should take full totes out of the sorting area and replace it with an empty bin for the sorter
Triple-check each garment for damage
Verify sizes and genders of all items in the tote are correct
Upon completion move totes to the associates assigned to packing boxes
Step 3: Packing
Take items from the quality control phase and check the quality one last time
‘Curate’ the items to fit the Mystery Box type
Ensure each box has 3-4 great pieces
Check our brands list for more info on great pieces to make each box shine.
Follow all steps for Bluebox Pack and Ship
Packing Best Practices
If you need additional help designing your layout, reach out to a member of the Bluebox or Upright Labs team, we’d love to help!
Learn More about Goodwill Bluebox