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Error: Your charity listing status is suspended because you have unpaid donations. Please visit your Donation Account dashboard in My eBay on the website to resolve.
Error: Your charity listing status is suspended because you have unpaid donations. Please visit your Donation Account dashboard in My eBay on the website to resolve.

Troubleshooting Error 21915479 for eBay Listings

Jonathan Conda avatar
Written by Jonathan Conda
Updated over 2 months ago

The Issue

How to Fix

This is an issue that will require you to reach out to eBay regarding your account, and your charity suspension.

Here is an article about the charity program terms and conditions.

Additionally, we recommend looking at your donation account dashboard on eBay, as well as your eBay inbox, for any more information from eBay about your suspension. Once the suspension is lifted by eBay, you will be able to list items as usual.

Why This Happens

This error comes straight from ebay, and is caused by a violation of their charity seller program. Failure to pay an overdue donation is often cited as a reason for suspension.

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