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Upright Labs University: Master Classes

Take your e-commerce teams to the next level with these free resources!

Rain Gilbert avatar
Written by Rain Gilbert
Updated over 7 months ago

Overview

Our Master Class series covers a wide range of topics to help boost revenue, increase efficiency in your workflow, and make the most out of every resource in your organization. Each Master Class is packed with invaluable information to grow your business.

This guide contains the videos and downloadable slide decks from our previous Master Classes, along with key learning points and takeaways for leadership teams to consider as they evaluate how best to improve a specific area of their business.


Table of Contents


Master Class 1: How To Get Your Retail Teams To Buy Into E-Commerce

Many retail and e-commerce operations fail to take advantage of the growing trend in buyer behavior moving toward online shopping. Missed opportunities can amount to millions of dollars in lost revenue, especially during peak buying seasons.

This Master Class will get your team motivated to make strides in e-commerce now and throughout the upcoming holiday selling season!

This master class session covers key information and valuable insights on how to boost retail team engagement in e-commerce and optimizing warehouse efficiency.

  • ✅ Learn how to boost communication to increase item quality and item acceptance rates

  • ✅ Discover ways to increase the total volume of items sent by suppliers

  • ✅ Foster positive team culture across departments


Master Class 2: How To Source More Product & Identify High Value Products

In this E-Commerce Master Class session, we share insider tips and industry knowledge on how to:

  • ✅ Discover MORE products readily available in your region that can be utilized to increase revenue online

  • ✅ Methods and tools for identifying products that have major potential to fetch higher prices on online marketplaces

Whether you're a seasoned pro or just starting out, this session is tailored to benefit all e-commerce operations.


Master Class 3: How to Attract, Train & Retain A-Class E-Commerce Teams

This E-Commerce Master Class session promises to add value to teams looking to maximize their existing team resources and build a powerhouse department into the new year.

You'll walk away with know-how and skills in the following areas:

  • ✅ Improving your organization's branding and job descriptions to appeal to top e-commerce talent

  • ✅ Quickly training new employees and developing the skills of your team using adult learning principles, so they can bring the best versions of themselves to your operation each day

  • ✅ Create clear performance management programs for your organization, so you can see progressional growth from your team and operation

Thriving operations and new operations will find this session full of valuable insights that you can plug into your department's game plan for success immediately.


Master Class 4: The Complete Guide to Listing

The Complete Guide to Listing: Reach Your Listing Goals and Increase Sell Through Using Listing Strategies

Topics discussed in this E-Commerce Master Class session:

  • ✅ Boost Listing Volume: Discover why increasing your listings is crucial, especially during the holiday rush, and explore strategic category considerations to maximize visibility and appeal

  • ✅ Increase Price Per Item & Sell-Through Rate: Learn the art of pricing your items. We’ll delve into tactics that enhance your price per item and sell-through rate, tailored to your warehouse capacity

  • ✅ Refine Your Listing Strategy & Pricing Profiles: Gain insights into fine-tuning your listing strategy and pricing profiles with Neatoscan & Upright Labs tools, ensuring you're perfectly poised for peak season sales

This E-commerce Master Class is meticulously designed to equip you with the strategies and insights needed to capitalize on the holiday shopping frenzy all year long.


Master Class 5: How to Make The Most Out of Your Space

This session dives into key strategies for maximizing your warehouse's efficiency and scalability.

  • ✅ Gain insights into the importance of maximizing storage and speeding up fulfillment

  • ✅ Learn practical steps to improve productivity and safety

  • ✅ Discover Lean methodologies to implement in your business like Value Stream Mapping, 5S, and Kaizen Events

  • ✅ Find out how implementing these methods has propelled Neatoscan & Upright Labs clients to a 400% revenue increase in just two years!

Organizations of all sizes and functions will find value from this Master Class session, so don’t miss out on this opportunity to reshape your e-commerce space for success.


Master Class 6: Maximizing Profits from Secondhand Book Sales

This session provides an enlightening dive into the thriving market of secondhand book sales. With over 700 million printed books sold last year, the market is thriving, yet many struggle with maintaining healthy margins.

Discover actionable strategies to not only transform your inventory into a significant revenue stream but also ensure your bottom line remains robust. This session will be a primer in mastering the balance between sales volume and profitability.

  • Understand the Market: With hundreds of millions of printed books sold last year, the market is flourishing. Discover how to tap into this potential.

  • Overcome Common Challenges: Learn strategies to maintain healthy margins, a challenge many face in the secondhand market.

  • Expert Guidance: Gain insight from the hands-on experience of industry leaders to transform your book inventory into a significant revenue stream.

  • Balance Sales and Profitability: This session will guide you on mastering the balance between sales volume and profitability, ensuring your bottom line is as strong as your sales figures.

This session is a must for teams looking to drive significantly more value to their organization through innovative e-commerce strategies!


More Resources

Have questions? Reach out to us at support@uprightlabs.com or via chat anytime between 9am-6pm ET, Monday to Friday

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