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{Issues} - Why can't I upload my article?
{Issues} - Why can't I upload my article?

Your document did not upload - here's why:

Updated over a week ago

Hey All!

Below are some of our current upload limitations.

Today, we have a document size/page limitation when it comes to uploading:

Basic tier:

We support content up to 20 pages long or 12MB size.

Pro tier:

We support content up to 100 pages long or 20MB size.

File limitations:

  • Some files are scanned hence we need a special service (OCR) to extract the text out of them. This costs us extra $ so we provide this only to paying users.
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  • Some scanned files are damaged and even the OCR service can't help. In these cases, the upload fails.
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  • Some URL links are protected by paywall. We try to extract the text but basically we don't bybass paywall unless the user has permission.

Thank you for understanding,

The Upword team.

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