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Customer support in Urable

Urable makes several avenues available for customer support:

  • Live Support (Chat)

    • available on our website (see screenshot)

    • available in the 'Help Center' in our app (see screenshot)

  • Tutorials

    • in the 'Help Center' in our app

    • entire library of searchable video tutorials

    • free 15-minute video session

    • meant for new or prospective users

    • learn the basics of using Urable

    • sign up in the 'Help Center' in our app

    • free 30-minute video session

    • for users currently subscribed or familiar with Urable

    • ask specific questions about using Urable

    • sign up in the 'Help Center' 'in our app

  • Urable Office Hours

  • Set up guide

    • guides the user through basic account set up preferences

    • available in the Help Center when starting a free trial

  • New Account Set Up

    • have your account set up for a nominal fee

    • customers, products/services, reminders messages, employees, Virtual Shop (social media/website links), Enterprise features (Workflows), etc.

  • Account Transfer Service

  • Intercom search

  • Private Facebook Group

    • click this friend request and Taylor will invite you in: https://www.facebook.com/urable.admin.vehicle.care

    • our group is a tremendous resource and the place where most of the ideas that evolve our system come from

    • you will also find many opportunities for networking as well as support from others in the detailing industry




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