There are a number of things that need to be in place in order for you to open your Virtual Shop and for your availability to display correctly. The following will explain what needs to be in place and where it can be found on the app.
NOTE: You can now view the status of your Virtual Shop (Open or Closed) in the side menu next to "Virtual Shop."
You need to be connected to UrPay, Stripe or Square ("Integrations" side menu)
You must be a Trialist or a subscribed Pro or Enterprise user
In Preferences > Virtual Shop click “Open” at top of the page
4. In Preferences > Calendar > External
make sure you have enabled booking in the Virtual Shop (at the top)
make sure you select the time slots you want to make available for booking
make sure thresholds are set correctly or it will limit the number of slots made available
make sure Sequential booking is not toggled on or will also limit number of slots available (unless you only want to allow the next available time slot to be booked)
if you have a one day buffer set then when you first open your shop, that day’s times will not be available (Customer must book a job at least one day in advance)
5. In Products/Services (side menu)
make sure to enable booking by making "Public" at the category level (3 dots to the right of each category and "edit") *Can make some public, private and hidden.
make sure to toggle "on" for the Virtual Shop each service and product within each category
Each has its own toggle switch off to the right
They are "off" by default
Make sure "Estimated Duration" is entered and accurate for each service
NOTE:
WORKFLOWS AND REPEAT JOBS DON'T APPLY TO THE VIRTUAL SHOP
A THIRD FAILED SUBSCRIPTION PAYMENT WILL CLOSE YOUR VIRTUAL SHOP
If your Virtual Shop is closed due to a third failed payment, you will need to open it back up (Preferences > Virtual Shop) once payment is made