We offer three simple ways to pay your rent:
1) Via your urbanest portal with your credit/debit card
Simply log on and click on the 'My Account' tab
As Urbanest operates in the UK, all our payments and receipts are transacted in GBP. The following credit and debit cards can normally be used as payment:
- Visa Electron
- American Express
- UK based Maestro and Solo cards
2) Using direct credit bank transfer
In advance of your rent being due, we will send you an e-mail with an invoice and the correct bank details to use. Kindly ensure that your rent is cleared in our account before/on the due date.
3) By setting up a recurring card payment urbanest portal
You can save your card details to your urbanest account in advance of your rent payment due date, and we will take the payment for you, automatically - saving you the time & hassle of having to worry about it.
Please note that if you booked your accommodation through the following institutions, your rent account is handled by them and you should contact them for assistance.
King's College London
EF Education First
To keep things fair for all of our residents, we do not offer any discounts for paying your rent fully in advance. This means that if you pay fully in advance, or by installments, you won't be charged any more or less.
Contacting our customer accounts team
Simply click on the orange circle a the bottom right of this screen to send a message to our helpful customer accounts team ⤵️