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Expired Booking

What to do if you received an e-mail advising your booking has expired

Updated over 3 weeks ago

The booking process at urbanest is as simple as 1, 2, 3...

  1. Reserve a room (with no liability) for a predetermined amount of time (this is usually 48-hours, but can vary depending on the time of year and our availability

  2. Digitally accept the online booking agreement

  3. Pay your upfront rent or holding payment

If you don't complete the three steps before the expiry date/time, then your booking will expire and the room you had reserved will become available for anyone else to book; this is normally at 10am on the expiry date detailed in the reminder e-mail we send you.

If you still want to book the room, we urge you to act quickly or you may lose out - simply call us on +44207 042 7890 (option 1) and speak with a member of the bookings team and we will be able to advise if the room is still available, and we can put it on-hold again for another day.

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