After you’ve confirmed your booking with urbanest, we need a few documents to be uploaded to your portal within 14 days or before you check in (whichever is sooner).

What documents are required?

🆔 Your Photo ID

For example, a clear scan of your passport, drivers licence, or other government issued ID:

🚫No selfies, graduation pics, or family portraits!🚫

🆔 Proof of your Guarantor's ID

For example, this could be a scan/picture of your Guarantor's passport, drivers licence, or other government issued ID. The name must match your Guarantor's name on your urbanest Tenancy Agreement.

📄 Proof of your Guarantor's home address

This could be a utility bill, phone bill, or other official document dated within the last three months, clearly showing both your Guarantor's name and address as per your Tenancy Agreement.

🎓 Proof of your student status

Such as a scan/picture of your valid student ID card, or letter/document from the institute you study at.

If you don’t have your student ID yet, a copy of your Confirmed UCAS place will suffice.

If you have a provisional offer, you can upload your Confirmation once your place has been confirmed. It must be uploaded by August 20th.

For your convenience, please see below some common websites to get your student status/UCAS confirmation:

UCAS | LSE | King's College | UAL | UCL | Regent's University | SOAS

What format are they required in?

The documents must be in either pdf, png, jpg or jpeg format, and must be under 10Mb in size. A scan or a clear photograph of the documents is fine.

Where can I upload them?

Simply upload your documents to your urbanest portal:

Got any questions?

Simply contact our helpful customer accounts team by e-mailing or phoning +442070427890 (option 2)

Did this answer your question?