We permit guests but reserve the right to limit numbers for the wellbeing and safety of all our residents.
At urbanest, we believe your home is your home, so guests are permitted when you like them... with some conditions...
Overnight guests - shared apartments
If you are staying in a shared flat, such as an en-suite room, out of courtesy, we ask you to check with your flat mates it's OK before your guests arrive.
As a rule of thumb, to respect your flat mates, we ask that you don't have overnight guests in shared apartments for any more than a five days at a time. Your flat mates reserve the right to speak to urbanest and raise concerns about your guest, and we reserve the right to ask them to leave without forewarning.
Overnight guests must be 17yo+.
To respect your flatmates, we strongly advise that it's not a good idea to have parents/guardians stay, especially during the initial few weeks of settling in.
Overnight guests - studio apartments
If you have anyone staying with you for a few days and you are living in a self-contained studio apartment, we just ask that you look after them, and they treat your home with respect.
If you have a guest staying with you in a studio apartment for more than a few days, we ask that you give the team at reception a heads up.
Overnight guests must be 17yo+.
Your responsibility
You are fully responsible for your guest and their actions when in urbanest... i.e. if they break something, you pay for it.ย
Guests need to be sign in and out and you will have to be with the guest at all times while they are in the building for safety and security reasons. You must be in residence at the same time as your guest. If your guest locks themselves out of your room, we would not be able to let them back in.
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If you're requesting for your guest to stay longer than five days at a time, then you will need to speak to a member of management at the front desk.
Our Rights
If your guest is unruly, disruptive, or breaks any of the Terms and Conditions of your Tenancy (such as smoking indoors or breaches noise regulations), we reserve the right to ban them permanently from any urbanest property.
If your flat mates make any complaints about your guests, we also reserve the right to ask them to leave without notice, and if found to be in breach of the T&Cs of your Tenancy, we can ban them permanently.