We understand that sometimes peoples' situations change, and that may mean needing to pause your studies and leaving London and, as a result, wanting to leave your Tenancy Contract (AST) before your Tenancy End Date.
What does the contract say?
The full wording on your contract is available in clause '15. Tenancy termination rights', but effectively, if you have checked in to the Room*, we may agree to allow you to terminate your tenancy, at our sole discretion, if all of the following below are met:
a. | We, or you, are able to identify a suitable alternative tenant and guarantor who will sign a new tenancy agreement with us for the remaining duration of your agreement, under the same terms as your agreement, and; |
b. | There is a minimum of seven weeks remaining on this agreement at the point of the new contract commencing, and; |
c. | You agree to pay any reasonably incurred costs we incur as a result of this early termination, currently we ask for a contribution towards these costs of £270. This is subject to change. |
d. | You agree to check out, at the latest, of your room by 10am on the Tuesday prior to the new suitable tenant’s arrival (you can check out earlier than this). |
What does this mean?
This means that if a suitable alternative tenant for your current room is found, we will work yourself and the new tenant to cancel your current contract and facilitate the transfer to the new tenant.
Please note, that whilst we can assist with sourcing a suitable alternative tenant through customer enquiries regarding available rooms, we are unable to advertise your room on our website.
You will still remain liable for your rental payments against your Tenancy Agreement until your tenancy has been transferred to a suitable alternative tenant successfully and they have taken over the remaining contract period.
Suitable alternative tenant eligibility?
To transfer a tenancy the new tenant must be a full time student, and willing to take over the remaining period of the Tenancy Agreement. In most instances, they must also meet the required flat profile (e.g. if you are in a post-graduate only flat they must be a post-graduate) The replacement tenant will be issued a new contract with urbanest, and will pay urbanest directly.
What happens after the form has been submitted?
Once submitted, you’ll receive an automated confirmation e-mail of your scheduled telephone appointment. A member of our Contract termination team will be able to discuss any questions you may have during the scheduled telephone call, in order to find the best solution for you.
Are there any fees once I've found a replacement?
Yes, there is an administrative fee of £270, which includes a check out clean, routine maintenance checks and administration support. Please note, there may be additional charges for any remedial works needed in your room & flat or if you fail to depart on the date agreed.
How do I request an Application to Terminate Contract form?
The first thing to do is to register your intent via your urbanest portal using the orange widget once you are logged in.
1) Open the orange widget at the bottom right of your screen
2) Start a new conversation
3) Send us a brief message asking for the Application to Terminate form. You will be sent you a unique link to use immediately.