Living with urbanest

Quarantining at urbanest

Written by John Wales
Updated over a week ago

COVID-19 Information for Residents

urbanest information regarding Coronavirus

Written by John Wales
Updated over a week ago

Printing facilities

How to use a printer?

Written by Mandy Tsang
Updated over a week ago

Replacement keys / locked out

What to do when you are locked out or need a replacement key

Written by Mandy Tsang
Updated over a week ago

Guests

Having people over to visit and stay

Written by Annie Sharp
Updated over a week ago

Check-Out Procedure

Moving out of urbanest at the end of your tenancy

Written by Annie Sharp
Updated over a week ago

Deliveries

Shipping to urbanest

Written by Annie Sharp
Updated over a week ago

Extra Storage Space

Where to store any big stuff while you live in London

Written by Annie Sharp
Updated over a week ago

Council Tax

What is council tax and how do I become exempt?

Written by Annie Sharp
Updated over a week ago

Contents Insurance

Cover provided for urbanest residents

Written by Annie Sharp
Updated over a week ago

Resident Welfare Line

What to do if you're concerned about a current resident

Written by Annie Sharp
Updated over a week ago

Internet Access

urbanest customer in-room Internet access

Written by Annie Sharp
Updated over a week ago

Living at Urbanest

Guests, Curfews and Amenities In the Buildings

Written by Annie Sharp
Updated over a week ago

Making a rent payment

How to pay your rent via card or bank transfer

Written by John Wales
Updated over a week ago

Laundry

Where and how to do laundry in our buildings

Written by Annie Sharp
Updated over a week ago

Reporting Maintenance

The process for letting us know you have a fault in your room which needs fixed

Written by John Wales
Updated over a week ago

Cleaning Services

In-room and in-flat cleaning at urbanest

Written by John Wales
Updated over a week ago

Complaints

urbanest Complaints policy

Written by Annie Sharp
Updated over a week ago

Feedback and Suggestions

Written by Annie Sharp
Updated over a week ago