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What are the delivery options and temperature control measures for shipping chilled items?

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Written by Ange
Updated this week

Delivery Options and Temperature Control Measures for Shipping Chilled Items

Overview

When shipping temperature-sensitive products, such as chilled items, ensuring the right delivery option with appropriate temperature control is critical. Urgent Couriers offers two main delivery services that cater to these needs, with specific conditions and considerations for chilled transportation.

Available Delivery Options

1. Standard Delivery Service

  • Features: The linehaul segment of this service is temperature-controlled, maintaining a chilled environment. However, the initial pickup and final mile delivery occur at ambient temperature, which is not temperature-controlled.

  • Delivery Time: Typically requires 1-3 working days.

  • Conditions for Chilled Items: While the linehaul is chilled, segments outside the linehaul are not, affecting the continuity of temperature maintenance.

  • Cost: $700 plus fuel and GST (subject to change based on specific conditions).

2. Same-Day Delivery Service

  • Features: This option operates entirely at ambient temperature, with no temperature control provided throughout the delivery process.

  • Delivery Time: Same-day.

  • Conditions for Chilled Items: Not recommended for items requiring chilled or consistent temperature-controlled handling, as the service does not include such features.

  • Cost: Approximately $1200 plus fuel and GST (subject to change based on specific conditions).

Storage Conditions for Chilled Deliveries

Temperature-sensitive items for chilled delivery are stored in environments maintained at a range of +2°C to +4°C during the temperature-controlled segments of the journey. This ensures the preservation of product quality during linehaul transportation.

FAQ

Q: Is same-day delivery suitable for chilled products?

  • A: No, same-day delivery is conducted at ambient temperature and does not offer temperature control.

Q: What is the temperature range during chilled transportation?

  • A: Chilled deliveries are maintained between +2°C to +4°C in temperature-controlled sections.

Q: Do all segments of standard delivery for chilled items maintain temperature control?

  • A: No, only the linehaul portion ensures a chilled environment. Pickup and final mile delivery are at ambient temperature.

Conclusion

Selecting the appropriate delivery option depends on the specific requirements for temperature control and delivery speed. For chilled or temperature-sensitive items, the standard delivery service may suit short-range or less time-sensitive shipments, provided customers account for the ambient temperature during pickup and final delivery. Same-day delivery is unsuitable for chilled products due to the lack of temperature control throughout the service.

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