To cancel a job login to your Urgent Couriers account and open the Job List page as shown below, this will load all current jobs booked with Urgent, note you can apply a filter to search for future jobs.

Next, click the edit icon on the job you would like to cancel as shown below.

To cancel, click the functions tab and then click the 'Cancel Job' button, note a job can only be cancelled before a courier is dispatched to collect your item.